CURRENT CLIENTS
How do I contact my therapist?
Once you have access to your Paperwork Portal in Simple Practice, you will see an Inbox in the top, right hand area of your screen. If you have a scheduling question or therapeutic questions the best way to contact your therapist is there. Your portal in Simple Practice offers secure messaging and we see all new messages when we are working. If you have any questions regarding billing or administrative topics, you can send a message to Savannah Brown who can also be found in the secure messaging portal. Savannah is our practice manager.
What if I have a question about an insurance change or payment?
Contact Savannah Brown via your SimplePractice portal and either Savannah will answer your question or will reach out to our biller Becky to get a clear answer for you.
What is a Good Faith Estimate?
The Good Faith Estimate provision of the No Surprises Act federally mandates that healthcare providers must give clients an estimate of anticipated healthcare items and services, using what is called a “Good Faith Estimate.” This took effect on January 1, 2022. We generally send out GFE Agreements for a 12 month period, these do not include No Show's or Late Cancellations.
What is the ‘No Surprises Act’?
The No Surprises Act was passed in December 2020, under Section 2799B-6 of the Public Health Service Act, with the aim of protecting consumers from receiving unexpected medical bills.